Make informed decisions.
Questions worth asking before choosing a property management partner.
Useful questions, clear next steps.
These educational resources are general guidance. SBG Property Management and Consulting can discuss the needs of your particular property during an introductory consultation.
How should I evaluate a property management company?
Ask about experience with your property type, reporting practices, vendor oversight, communication expectations, capital planning and the proposed scope of services. Compare the complete agreement rather than price alone.
What should a management proposal include?
The service scope, management responsibilities, reporting schedule, fee structure, additional charges, contract term and termination provisions should be clear before an agreement is signed.
Should I manage a property myself?
Self-management may be suitable for some owners, but the time required for tenant or resident communication, maintenance, budgets, records and regulatory obligations can be significant. Consider both direct costs and operational risks.
What is a good management fee?
Commercial property management fees are often calculated as a percentage of rental income. A commonly cited general range is approximately 3% to 12%, although the actual rate depends on the property's size, complexity, location, and services required. Some agreements establish a fixed monthly minimum or charge whichever is higher: the minimum fee or a percentage of rent. Additional charges, such as reimbursement for on-site personnel or management staff salaries, may also be negotiated. Ask for a written breakdown of the base fee, staffing costs, and any additional charges before signing an agreement.
Do I need a building engineer?
Whether an on-site building engineer is appropriate depends on the property's type, size, equipment, occupancy, and maintenance demands. Class A office buildings with complex mechanical systems often benefit from dedicated on-site engineering or maintenance personnel. Owners with several nearby buildings may instead use an engineer who circulates between properties. For industrial and warehouse facilities, the need for dedicated staff depends on the building's systems, operating hours, location, and tenant responsibilities. Owners, asset managers, and property managers should evaluate the scope and cost of these services together before selecting a staffing arrangement.
What financial reports should I expect?
Reports may include income statements, general ledgers, accounts payable and receivable, delinquency details, distributions and monthly operating summaries, as applicable to the engagement.
Let's talk about your property.
Request an introductory consultation tailored to your objectives.